Who is Dana Ketels?
Dana is a communication expert who specialises in non-verbal behaviour. She combines her unique knowledge of behaviour, non-verbal communication and stress management to read and interpret people’s motives and interests. She helps people and organisations to realise more personal leadership and results via effective communication.
Her insights in the field of non-verbal communication can regularly be found in the media. She is an active member of the INSA foundation, which works with the University of Amsterdam to conduct and publish scientific research about repetitive micro-movements in the face that offer an insight into the qualities, pitfalls and needs of people when interacting with others.
In addition, Dana recently received training from Joe Navarro, the former FBI agent and world-renowned expert in body language. This knowledge offers her a solid foundation for the activities she performs at her Impact Academy. She gets people and organisations to examine themselves so that they become more aware about negative patterns of communication and behaviour during highly tense situations.
As a speaker, Dana uses an interactive approach, and her well established knowledge and experience, to disprove common myths about body language. She helps the audience to retrieve information from people in a manner that is completely new to them and also allows them to examine their own non-verbal impact.
Dana developed an interactive keynote on “Non-verbal communication during Events” specifically for the annual conference of MPI Belgium. By the end, the enthusiastic participants had received plenty of practical tips on how they could be more welcoming and authentic by better understanding their own body language.
Gemmeke De Jongh
Dana was able to constantly retain my attention, and that of my colleagues, on a Monday morning. She presented this topic in an educational, fun and interactive manner. The reactions afterwards were very positive.
Thank you very much for the very exciting insight. I will be singing her praises because this has been very helpful to me as an intermediary, negotiator, colleague and human being.